Privacy Policy

This Privacy Policy explains how MIA ("MIA", "we", "us", or "our") collects, uses, and protects personal information when you visit our website or get in touch with us (the "Services"). We serve a global audience and aim to handle your information responsibly wherever you are.

1. Information we collect

Information you provide

When you complete a form or contact us, we collect the details you choose to share — typically your name, email address, your message or the scenario you describe, and your language preference.

Information we collect automatically

When you use the Services, we may automatically collect limited technical information such as your IP address, browser and device type, pages viewed, and the date and time of your visit. We use cookies and similar technologies for this purpose (see "Cookies" below).

Information from Google Sign-In

If you choose to sign in to a MIA application (such as MIA Portal) with your Google account, Google shares with us your basic profile information — your name, email address, and profile picture. We request only the basic sign-in scopes (openid, profile, email); we do not request access to your Gmail, Google Drive, Calendar, or any other Google service.

We use this Google account information solely to authenticate you and to create and identify your account. We do not use it for advertising, profiling, or training AI models, and we do not sell it. MIA's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can revoke MIA's access to your Google account at any time at myaccount.google.com/permissions.

2. How we use information

• to respond to your enquiries and communicate with you;
• to evaluate and discuss potential collaboration, pilots, or scenario mapping;
• to operate, maintain, secure, and improve the Services;
• to understand how the Services are used and to measure and improve performance;
• to comply with legal obligations and protect our rights and the rights of others.

3. Legal bases for processing

Where data-protection law requires a legal basis, we rely on: your consent (which you may withdraw at any time); our legitimate interests in operating and improving the Services and responding to you; steps taken at your request before any agreement; and compliance with legal obligations.

4. How we share information

We do not sell your personal information. We may share it with:

• service providers who process information on our behalf (for example hosting, email delivery, and analytics), under appropriate confidentiality and data-protection obligations;
• authorities or other parties where required by law, or to protect rights, safety, and security;
• a successor entity in connection with a merger, acquisition, or reorganisation, subject to this Policy.

We do not sell, rent, or share information obtained through Google Sign-In with third parties for their own purposes, and we do not transfer it for advertising. It is shared only with the service providers described above, and only to operate the sign-in and account features.

5. Cookies and analytics

We use cookies and similar technologies to keep the Services working, remember your preferences (such as language), and understand usage. You can control cookies through your browser settings; disabling some cookies may affect how the Services work.

6. Data retention

We keep personal information only for as long as needed for the purposes described in this Policy — for example, to respond to and follow up on your enquiry — and then delete or anonymise it, unless a longer period is required by law.

7. Data security

We use reasonable technical and organisational measures designed to protect personal information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. International data transfers

Because we serve a global audience, your information may be processed and stored in countries other than your own, where data-protection laws may differ. Where required, we take steps to ensure your information receives an appropriate level of protection.

9. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us at [email protected]. We will respond in line with applicable law.

10. Children's privacy

The Services are intended for a business audience and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be made clear on this page.

12. Contact us

For any questions about this Policy or how we handle your information, contact us at [email protected].